Securus Leverages Technology to Enhance Customer Satisfaction

Securus Technologies is a leading technology solutions provider focused on the prison industry. Our headquarters is in Dallas, Texas. We have been in operation since 1986. We have a strong presence in Carrollton and Allen in Texas as well as Atlanta in Georgia. Our current CEO is Richard Smith. We employ more than a thousand people serving over two thousand correctional facilities. We have invested heavily in talent, technology, and patents.

 

We provide enterprise IT and analytics solutions to correctional facilities. We are a company of innovation and many firsts. We were the first to control the proliferation of contraband cell phones in prison electronically. We also have systems that prevent unauthorized cell phones from connecting to mobile and wireless networks.

 

Our primary goal is public safety. We pride ourselves in effectively connecting those who matter. To this end, we provide detainee communications, inmate monitoring, biometric analysis, emergency and incident management and investigative services among others. We are firmly committed to enabling a peaceful and safe incarceration environment. We collaborate with facilities to improve public safety.

 

We are proud of our investment in technology. It enhances the safety of correctional facilities and the local communities where we operate. Our customers have vindicated our strategy. We recently shared their glowing and humbling comments on their experiences using our systems. The people who use our systems include correctional facility staff, inmates and their families as well as government agencies.

 

They tell us our systems have enabled them to develop real evidence in numerous cases. Our solutions have made the operations of various facilities efficient. They report our systems have empowered them to adopt a proactive approach in inmate monitoring and the prevention of incidences. We develop products that are ahead of their time in technology. We enable state agencies to prevent crimes and solve existing cases. They are thankful for the safety that is built into every product that we provide.