Securus Leverages Technology to Enhance Customer Satisfaction

Securus Technologies is a leading technology solutions provider focused on the prison industry. Our headquarters is in Dallas, Texas. We have been in operation since 1986. We have a strong presence in Carrollton and Allen in Texas as well as Atlanta in Georgia. Our current CEO is Richard Smith. We employ more than a thousand people serving over two thousand correctional facilities. We have invested heavily in talent, technology, and patents.

 

We provide enterprise IT and analytics solutions to correctional facilities. We are a company of innovation and many firsts. We were the first to control the proliferation of contraband cell phones in prison electronically. We also have systems that prevent unauthorized cell phones from connecting to mobile and wireless networks.

 

Our primary goal is public safety. We pride ourselves in effectively connecting those who matter. To this end, we provide detainee communications, inmate monitoring, biometric analysis, emergency and incident management and investigative services among others. We are firmly committed to enabling a peaceful and safe incarceration environment. We collaborate with facilities to improve public safety.

 

We are proud of our investment in technology. It enhances the safety of correctional facilities and the local communities where we operate. Our customers have vindicated our strategy. We recently shared their glowing and humbling comments on their experiences using our systems. The people who use our systems include correctional facility staff, inmates and their families as well as government agencies.

 

They tell us our systems have enabled them to develop real evidence in numerous cases. Our solutions have made the operations of various facilities efficient. They report our systems have empowered them to adopt a proactive approach in inmate monitoring and the prevention of incidences. We develop products that are ahead of their time in technology. We enable state agencies to prevent crimes and solve existing cases. They are thankful for the safety that is built into every product that we provide.

 

Anti Corruption for a Safer America

Corruption within the United States justice system is a real and serious issue. There have been countless times when corrections officers, security personnel and even certified police officers turn to breaking the law when it becomes convenient for them to do so. In order to try and combat these issues of corruption, and to bring peace of mind to the American people, Securus Technologies, a leading producer of security and communications solutions to the prison system, has dedicated itself to continuous updating of their services and products. By releasing new versions of their software and other security products Securus has been able to assist the American government in identifying and apprehending multiple individuals who have committed corruption charges to some degree.

 

Securus Technologies is known domestically as a reliable and high quality information technology firm that specializes in providing inmates and employees of the justice system with high-end security and communications products. One product that has been very successful is a free downloadable application that is placed on either an Android of Apple device and allows the user to communicate through video chat to their respective loved one or family member. This product has revolutionized the way that incarcerated individuals are able to stay in contact with their family members. IT makes visitation time periods more convenient and less uncomfortable as family members no longer need to worry about transportation times to prisons or the hassle of security checks when they eventually arrive.

 

The idea that Securus is willing to put additional time and effort into their development stages for their products means that they truly care for their customers. They go above and beyond the call of duty and are not only representatives of all American citizens but also as representatives of a safer and better United States homefront.